O'Reilly Auto Parts in Mattoon, IL Closed now

Reviews about O'Reilly Auto Parts

• ★ ★ ★ ★ ★

  August 25, 2020, by Austin Groesser
  I was driving a box truck from New Orleans to Northern Michigan and broke down in Mattoon, just was able to limp into the O' Reillys before my truck died from a bad alternator. It's a transplant engine. Dalton behind the counter helped me match up my old alternator with one they had in stock. When I went to install it in the parking lot it turned out they had different bolt patterns. After more searching on their system it turned out they didn't have the proper alternator in stock. Sean the manager of the store personally gave me a ride to their COMPETITOR a place that rebuilds alternators down the road. He waited with me while those guys rebuilt it and gave me a ride back. I cannot say enough good things about my visit and Sean and Daltons customer service. They gained a new customer on 04/03/2017! Thank you two so much. Sincerely, The Ice Cream Guy Austin Groesser